Applies to polycom vvx 201, 310, 410, 500, and 600 business media phones, polycom vvx expansion modules, and polycom vvx camera. The optional cisco ip phone 8800 series key expansion module delivers affordable and scalable expansion of programmable line and feature key appearances on cisco ip phone 8851, 8861, and 8865 endpoints. Basic set up of your polycom vvx series phone includes connecting the handset connecting the phone to a power source, if needed connecting the phone to your network additional connections include daisy chaining the phone and a computer connecting an expansion module. The polycom 40key expansion module for desktop phones can be daisychained up to a total of 3 modules, for 120 programmable keys. Mar 06, 2015 once reset, i will show you how to upgrade the polycom software and configuration files to the latest version by simply using polycoms provisioning server. Supports vvx expansion module and vvx color expansion module expandability up to 3 modules configuration warning. The vvx expansion module s simple user interface and advanced call handling capabilities and help boost telephone attendant productivity give your busy telephone attendants, receptionists, administrative assistants and secretaries the ability to handle high volumes of concurrent incoming calls with ease. Vvx expansion modules with a paper display take approximately three seconds to power up. The polycom 220046350025 is an expansion module for telephone attendants, receptionists, administrative assistants, secretaries, and other power users who manage multiple simultaneous telephone calls on a daily basis. True plugandplay installation takes only seconds using the integrated usb port. Pairing a vvx d60 base station with a vvx business media phone with a vvx expansion module connected is not supported.
How to connect the polycom vvx color expansion module to. The color expansion module can be daisy chained to add even more buttons. Connecting and provisioning polycom vvx 300 series phones. This article provides instructions on how to install the expansion modules or sidecars of your polycom vvx 410 or vvx 500. After the first module is on, you can connect up to two additional modules to your vvx phone. Vvx color expansion module features vvx expansion module features back either model aux 2 aux 1 auxiliary ports. For the heck of i tried using the modules that are setup under the gui that are labeled bem1, etc. It is ideal for lowvolume users, commonarea extensions, and remote workers. When a vvx 450 phone has two connected expansion modules, users can connect additional usb devices to the rear port of the phone and the side port on the second connected expansion module.
The vvx color expansion module seamlessly matches the look and feel of the vvx business media phones. The polycom vvx em50 expansion module is a console supported on vvx 450 business ip phones and enables you to add additional lines to your phone. Virtual communications express getting started guide. When fully equipped the vvx business media phones function as a highperformance attendant console, supporting up to three vvx expansion modules. I would not think code would need to be modified for the color modules as at the end of the day they are same thing just with more buttons. The vvx expansion modules simple user interface and advanced call handling capabilities and help boost telephone attendant productivity give your busy telephone attendants, receptionists, administrative assistants and secretaries the ability to handle high volumes of concurrent. Most vvx phones even support up to three expansion modules for maximum expandability. Vvx 300 series phone optional accessories for more information, contact your reseller. Improves installation efficiency and reduces the overall installation costs of business phone systems. Faq which vvx phones support the new expansion modules. Reboot with vvx expansion module polycom only supports 45 blf keys on the expansion module at this time. Cable groove one on each side to hold cable connector in place slots for base stand line keys led indicators. No extra cables or power supplies are required to operate the expansion module.
When we first plug in the expansion module, all the green and red lights light up after that the screen goes dark and does nothing. Turn your polycom vvx business media phone into a highperformance attendant console. Vvx color expansion module features vvx expansion module features back either model aux 2aux 1 auxiliary ports. You can add up to 3 vvx expansion modules to give you 90 additional keys helping turning your vvx phone into a desktop phone capable of handling multiple lines, call appearances, speed dials or blf keys. Polycom vvx expansion modules with polycom vvx business media. If a vvx expansion module is connected to a vvx phone with a paired base station, the wireless handset is automatically unpaired from the vvx phone. Which vvx phones support the new expansion modules and what software version is required. By installing, copying, or otherwise using this product, you acknowledge that you have read. Vvx color expansion modules takes approximately 20 seconds to power up. Use of polycom vvx sidecars requires 8x8 power keys service, either purchased separately or as part of a virtual office editions license, as well as any of the polycom vvx ip phone models below vvx 3011. Vvx 500,vvx 600 with vvx camera and vvx expansion module support in 4. The polycom vvx expansion module extends the functionality of polycom vvx business media phones and provides multifunctional line keys that can be set up as line registrations, call appearances, speed dials, direct station select or busy lamp field keys. When fully equipped, the vvx business media phones function as a highperformance attendant console supporting up to three vvx expansion modules.
Vvx color expansion module not powering up poly community. The vvx color expansion modules simple user interface and advanced call handling capabilities and help boost telephone attendant productivity give your busy telephone attendants, receptionists, administrative assistants and secretaries the ability to handle high volumes of concurrent incoming calls with ease. Hi, i just got in some new vvx color expansion modules. Buy the poly vvx color expansion module by polycom. The following instructions are also available directly from polycom. The vvx color expansion module provides an easy transition from traditional pbx features and functionality into the world of voice over ip with its intuitive user interface. Expansion module line keys the line keys on vvx phones and expansion modules are numbered sequentially, and the line key numbering on an expansion module depends on how many lines the phone supports.
Vvx expansion module features the following features are available on vvx expansion modules with uc software 4. The side usb port on the expansion module can support lowpowered devices, such as headsets, or charging a smart phone. Addressed bandwidth issues seen on some vvx models with cac. The vvx color expansion module is a true plugandplay device that requires no setup as power and signaling are provided by the host vvx business media phone. Vvx color expansion module ships with vvx color expansion module console or service provider for a list of supported vvx color expansion module desk stand attachment bracket with hand screws 2 auxiliary cable quick start guide dimensions 5 in x 5 in x 6. Poly vvx expansion module key expansion module 220046300. The polycom vvx color expansion module is an optimal solution for telephone attendants and other power users who manage multiple simultaneous telephone calls enquiry hotline. The polycom vvx 101 is a costeffective yet surprisingly fullfeatured single line phone. Unboxing the polycom vvx color expansion module youtube. With vvx expansion modules, users can reduce the number of lost customer calls, shorten transaction times, and increase the accuracy of call routing by promptly. Netxusa is recognized as the largest polycom voice distributor and provides a full range of value added services for vars and service providers on all polycom products. Feature profile 78960 using polycom vvx expansion modules with polycom vvx business media phones uc software 4. Several resellers have open tickets with resellers and polycom is looking into it, but the data sheet for the expansion module even states this.
Maintainence software for vvx 300310, vvx 400410, vvx 500, vvx 600, vvx camera. The vvx expansion module seamlessly matches the elegant look and feel of the vvx business media phones. Ga software with vvx 600 new touch screen support product shipping configuration change notice. Vvx 301, 311 desktop ip phones polycom 6line small. Deskphones install expansion modules or sidecars to a polycom. The polycom vvx expansion module extends the functionality of polycom vvx business media phones with multifunctional line keys that can be set up as line registrations, call appearances, speeddials, direct station select or busy lamp field keys. One 1 expansion module sidecar can be attached to these desk phones. Compatible with vvx 300 vvx 310 vvx 400 vvx 410 vvx 500 and vvx 600. The package will contain either a vvx expansion module, or a. Please check here vvx color expansion module is a true plugandplay device that requires no separate setup as power and signaling are provided by the host vvx business media phone. Vvx em50 expansion module turn your vvx 450 business ip.
Polycom vvx expansion module administrators guide addendum uc software 4. The polycom vvx color expansion module is an optimal solution for telephone attendants, receptionists, administrative staff, team managers, and other power users who manage teams, workflows, or multiple simultaneous telephone calls on a daily basis. Emetrotel has been successful in creating interoperability with the referenced phone using our open sip standards implementation. The vvx 401411 is the ideal fit for office workers, call attendants and teams that need 100% reliability on calls but want smart visual features for everything they do mostand with a fast learning curve. Improves installation efficiency and reduces the overall installation costs.
For wallmount installation, an optional accessory is available. We have the vvx 400 and are trying to hook up the color expansion module with it. The expansion modules are supported only on vvx phones running uc software 4. The polycom vvx 150 business ip phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the. Nothingi called tech support and was told that expansion module is supported and is pluginplay and rc web interface. We have 8 polycom vvx601 manuals available for free pdf download.
Polycom vvx em50 expansion module the poly em50 expansion module is easy to install and designed exclusively for the poly vvx 450 business ip phone. The polycom vvx color expansion module extends the functionality of polycom vvx. Get additional detail about how to install, deploy, expand or simply take the next step on your collaboration journey. You cannot connect paper display and color display expansion modules together on the same phone. When i connected expansion module to vvx310, it works and i can setup a button for a speed dial. No extra endpoint system resources, special software or software driver is needed.
Broad accessory support expansion modules, video camera accessory skype for business and office 365 cloud pbx interoperability order skype for business edition codes ending in 019. Today, they are the sole provider of integrated, endtoend unified. How to configure speed dial buttons on your polycom vvx 401 desk phone. The vvx color expansion module seamlessly matches the look and feel of your vvx business media phone. Vvx 300301 310311 vvx 400401 410411 vvx 400 series phone ac power adapter varies by region vvx expansion module paper display vvx expansion module lcd color display. Connecting polycom vvx expansion modules to your phone. The polycom vvx colour expansion module is an ideal solution for telephone attendants and other users who manage multiple simultaneous telephone calls on a daily basis. Ive added some entries in there and nothing added in the config files. Connect the cable connector to one of these ports, and to an auxiliary. Polycom vvx expansion module quick start guide access one. This plugandplay compatible expansion module is easy to install and configure with a variety of vvx phones. Polycom vvx expansion module administrators guide addendum. A maximum of two modules can be configured for each vvx. How to connect a polycom vvx color expansion module to a polycom.
The vvx expansion module is a plugandplay device that requires no setup as power and signaling are provided by the host vvx. It enables you to handle large call volumes on a daily basis and expands the functions of your phone. A maximum of two modules can be configured for each vvx 450 phone. Its an optimal solution for telephone attendants, receptionists, administrative staff and other power users who manage multiple workflows or simultaneous calls on a daily basis. The polycom vvx expansion module is a sidecar expansion module for the polycom vvx business media phones. Polycom soundpoint how to install a polycom 650 expansion module duration.
Each vvx color expansion module provides you with 28 lines keys and 3. Polycom factory reset and software upgrade youtube. Polycom vvx 300 series and vvx 400 series business media. Vvx 150, 250, and 350 phones do not support expansion modules. How to connect and configure polycom vvx sidecars 8x8. How to connect the polycom vvx color expansion module to your vvx phone connect an auxiliary cable from the aux port on the phone to the aux in port on the expansion module. How to configure speed dial buttons on your polycom vvx 401. Deskphones install expansion modules or sidecars to a. Expansion modules enable you to handle large call volumes on a daily basis and expand the functions of your phone. Vvx business media phones can be fully equipped with up to three vvx expansion modules.
The vvx em 50 expansion module is only supported on vvx 450 business ip phones, running uc software 5. Supports vvx expansion module and vvx color expansion module expandability up to 3 modules skype for business and office 365 cloud pbx interoperability order skype for business edition codes ending in 019. The em50 expansion module is easy to install and designed exclusively for the vvx 450. Polycom vvx em50 expansion module factory outlet store. Jun 05, 2014 see how the polycom vvx expansion module can help you protect your existing endpoint investment easily and affordably, with the addition of linefeature keys to your vvx 300, 400, 500 and 600. Maintenance release including hotfixes and the following enhancements. Connect the cable connector to one of these ports, and to an auxiliary port on the phone or another expansion module. Color expansion module support for lync previously only available in 4. The vvx expansion module is a true plugandplay device that requires no setup as power and signaling are provided by the host vvx business media phone. But rc web interface presence module doesnt see expansion only six lines that exist on the phone. As this is manly well know, i want to highlight the vvx extension module. Poly vvx color expansion module key expansion module. Add an extra 28 buttons to any polycom vvx 300, 400, 500, or 600 phone.
No additional power source is needed as the poe compatible expansion module powers up automatically when connected via the auxiliary port. Use of polycom vvx sidecars requires 8x8 power keys service, either purchased separately or as part of a virtual office editions license, as well as any of the polycom vvx ip phone models below. Polycom vvx 310 and expansion module ringcentral support. Despite its relatively low cost, the vvx 101 delivers excellent reliability, usability, and voice quality.
Vvx expansion module ships with vvx expansion module console vvx expansion module desk stand attachment bracket with hand screws 2 auxiliary cable quick start guide dimensions 5 in x 5 in x 6. Supports vvx expansion module and vvx color expansion module expandability up to 3 modules. Ideal for service providers that have already integrated obi software. Polycom vvx color expansion module star2star communications. Vvx 400410, vvx 500, vvx 600 with vvx camera and vvx expansion module support in 4. Supports multiple modules attached to a vvx phone with a maximum of three modules and 120 additional line keys. Dual color illuminated leds for line status information. Vvx expansion module contains 40 line keys per module. Add up to three polycom vvx color expansion modules to handle a large amount of lines, call appearances, speed dials, etc. Poly vvx expansion module key expansion module 2200. Latest ga for all vvx business media phones and soundstructure. Polycom provides the most lifelike experience for communication and remote meetings from anywhere to anywhere, instantly. The vvx expansion module is a plugand play device that requires no setup as power and signaling are provided by the host vvx business media phone.
Polycom will provide support for software running on the product if all of. Vvx expansion modules not supported in uc software 5. Polycom vvx 600 with color expansion module business unit phone. The vvx expansion modules are not supported on vvx phones running uc software 5. The led lights on the modules line keys flash red and green as the module start up.
Polycom vvx expansion modules with polycom business media. Step up your work game with this expandable, color cordless phone. Tft 480 x 272 lcd screen 28 illuminated bicolor programmable line keys color graphical user interface. Vvx 401411 12line voip cordless phone poly, formerly. The vvx color expansion module seamlessly matches the look and feel. The polycom vvx 101 is a oneline sip phone for a home office or sharedcommon areas delivering enterprise grade sound quality. The vvx expansion module seamlessly matches the look and feel of vvx business media phones.
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