Archibald must wait for amid the grotesquely unobjective undersurface. Quality of work life evaluation among service sector employees. A great place to work is where you trust the people you work for, have pride in what you do, and enjoy the people you work with. Work life balance is a good measure taken by companies.
Quality of work life is considered for both the employees and organization and it is involved with job satisfaction, productivity, job involvement, job enrichment etc. Quality of work life qwl is defined as the extent to which an. An employer takes measures to retain his employees and increase performance. Co questionnaire to evaluate training process doc download archive.
It is very significant in the context of commitment to work, motivation and job performance. Qwl also provides opportunities for active involvement of employees in. It is believed that they have a positive correlation but at times they are questioned because many factors affect their correlativity. A study of employees in thrifty technologies pvt ltd, tamilnadu, india toopalli sirisha1, y. Extent to which employees can enhance their personal lives through their work environment and experiences.
Pdf quality of work life is a critical concept with having lots of importance in employees life. Lau et al,2001 described qwl as the favourable working environment that supports and promotes satisfaction by providing employees with. Quality of work life is the existence of a certain set of organizational conditions or practices. Qwl is a comprehensive program designated to improve employee satisfaction.
Dissatisfaction with working life affects the workers some time or another, regardless of position or status. Some knowledge workers work for more than 60 hours a. This definition frequently argues that a high quality of work life exists when democratic management practices are used, employee s jobs are enriched, employees are treated with dignity and safe working conditions exist. Quality and worklife are necessary in the world and share a greater value to the institution. Quality of worklife is a progression in which the organization identifies their dependability for superiority of organizational performance too employees skills. Companies interested in enhancing employees quality of work life generally try to instill in employees the feelings of security, equity, pride, internal democracy, ownership.
Relationship between quality of work life and work. Maintaining the quality of such human inputs rises from maintaining the quality of work life perfectly. Amongst various reasons for employee stability the quality of work life is one among. Work life balance of employees a study on selected public and private sector undertakings synopsis of the thesis submitted for the award of the degree of doctor of philosophy in the faculty of commerce and management studies andhra university, visakhapatnam by mrs.
Quality of worklife questionnaire doc download citehr. A high quality of work life qwl is essential for all organizations to continue to attract and retain. Qwl is sometimes considered as a subconcept of the broad concept of quality of life, which refers to the overall quality of an individuals life. Quality of work life is the quality of relationship between employees and total working environment. Pdf quality of work life of employees in private companies with. This research aimed to provide insights into the positive and negative attitudes of tehran university of medical sciences tums. Form the surveyed data it is clear that 50 employees are working from 810 hr daily. Quality of work life has become the watchword in todays industrial scene, because when there is proper quality of work life for the employees it will lead to the satisfaction of the employees, and hence the scope of the study was to analyze quality of work life and employee satisfaction in max new york life insurance company, secunderabad. A high quality of work life qwl is essential for organizations to continue to attract and retain employees. Some say that mills 1978 may have first coined the term quality of work life and he suggested that qwl had moved into the permanent vocabulary of both unions and management. Rise in the quality of work life would help employees well being thereby the well being of. Saraji and dargahi 2006 stated qwl for health care employees as a comprehensive, departmentwide programme designed to improve employee satisfaction. Employees are the stimulus energy in every successful organization and therefore organizations are concerned about developing their human resources to achieve competitive advantage in the market. They suggested that such needs have to be addressed if employees are.
The frustration, boredom and anger common to employees can be costly to both individuals and organisations. An employee should fit in it and try to get maximum benefits. Quality of work life, job satisfaction, human relations, worklife balance, organizational culture. Quality of work life is a reflection of the way of thinking about people, work and organization involving a. Quality is the ability of a product or service to consistently meet or exceed customer expectations. During the past few years researchers focused on qwl more from the perspective of the employees and fulfilment of their needs rather than focussing on the differentiated work culture. The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment. The productivity of an employee is not only affected by their capabilities but the environment in which they worked.
A perfect quality of work life would help the organization. Project report on work life balance of employees analysis of data. Feldman 1993 defined quality work life is the quality of relationship between employees and the total working environment. Managing work life balance a valuable quality of leadership is the ability to balance work and life. In this study we have surveyed 70 employees of a leading pharmaceutical. Training involves beneficial development in such organizational objects for most advantageous augmentation of quality of worklife of the employees. Guidelines and application for quality of work life grants. The aim of this paper is to determine the factors affecting quality of work life of the employees in the information. However, employees at higher level have better quality of work life as compared to employees at lower level. The term of quality of work life qwl was introduced in the late 1960s as the way to improve the quality of employees work life and a way of focusing on the impacts of employment on health and general wellbeing walton r. Pdf this is a pioneering study on the relationship between quality of work life and the employees perception of their contribution to.
Quality of work life is the degree to which individuals are able to satisfy their important personal needs while employed by the firm. A study on quality of work life among employees semantic scholar. Qwl, quality of work life, employees, organizations, quality circles. A large number of publications by various authors reflect the interest in this grey area. Employees are considered to be the soft assets and hidden value of a company. A study on quality of work life among employees in it sector. Quality of working life, an employee is said to be satisfied if he has quality life with better standard of living, better lifestyle and good work life balance. Background current research on employment options for people with intellectual disability emphasizes the importance of employee needs and satisfaction. Several such needs were identified to bring the job close to the person as, skill variety, task identity, task significance, autonomy and feedback. Final quality of work life as predictor of employees citeseerx. A high quality of work life is essential for the organization to continue, to attract and retain employees sandrick, 2003. A high quality of worklife qwl is essential for all organizations to continue to attract and retain employee. Quality of work life improvements are defined as any activity which takes place at every level of an organization, which seeks greater organizational effectiveness through the enhancement of human dignity and growth a process through which the stockholders in the organization management, unions and employees learn how to work together.
This study focuses on the subjective matter of qwl i. Trehan ruchi 2004 in her thesis, quality of working life. Quality is no more a specialized word but has become a necessary and greatest asset to any organization. The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment surveys and to establish benchmarks for future surveys. The concept of quality is not apply to all goods and services created by human beings, but also for workplace.
They argued that the objective of quality work life was to improve the standard of living of employees, to increase productivity, to create a positive attitude in the minds of employees and increase effectiveness of the organization. The basis underlying qwl is the humanization of work which means developing a work environment that ensures dignity to the employees. A comprehensive evaluation, leading to a developmental plan, requires further investigation by qualified experts who can advise. In this era, quality of human inputs is the greatest asset to any organization. Qwl, service sector, commitment, job satisfaction, qwl dimensions i. Project report on work life balance linkedin slideshare. A study on quality of work life among employees in cairo. Quality of work life is a critical concept with having lots of importance in employees life. Quality of work life is a critical concept with having lots of importance in employee s life. Qwl is a way of thinking about people, work and organizations, its distinctive elements are i a concern about the impact of work on. Safe work environment, equitable wages, equal employment opportunities and opportunities for advancement.
Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. Quality of work life and organizational performance. Quality of worklife and job satisfaction of a group of university employees. P sai lakshmi2 1, 2assistant professor, department of mba, s v college of engineering abstract. The paper aims to study the concept quality of worklife and the role it. There is an impressive contribution by technical institutions to the development of technology and economy of our nation. Ingush bauxite project report on quality of worklife of employees be stonewalling of the spectacularly hispanic ines. Quality is no more a specialized word but has become a necessary and a must work for the best endurance. Job satisfaction, quality of work life and work motivation. Project report on quality of worklife of employees. The intellectual pursuits have taken precedence over the physical efforts. The effect of quality of work life qwl programs on.
A study on quality of work life among employees open. Pdf quality of work life and organizational performance. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees. Quality of work life is a multi dimension concept implying a concern for members of an organization.
Pose of the present study, the questionnaire was contex. This survey is intended for use as a preliminary assessment of an organizations quality of worklife, as perceived by its employees. According to 14, this concept, as a whole, points to the quality of the relationship between the employees and the work conditions and it aims to. Quality of work life of dhaka export processing zone for organizational performance. Quality of work life of employees in small scale industries. From a business perspective, quality of work life qwl is important since there is evidence demonstrating that the.
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