Extent to which employees can enhance their personal lives through their work environment and experiences. Job satisfaction, quality of work life and work motivation. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees. Half of the questions in the quality of worklife module were taken directly from the 1977 quality of employment survey, allowing comparisons of worker responses over a 25year period. During the past few years researchers focused on qwl more from the perspective of the employees and fulfilment of their needs rather than focussing on the differentiated work culture. A study on quality of work life among employees open. Quality of work life has become the watchword in todays industrial scene, because when there is proper quality of work life for the employees it will lead to the satisfaction of the employees, and hence the scope of the study was to analyze quality of work life and employee satisfaction in max new york life insurance company, secunderabad.
Quality is the ability of a product or service to consistently meet or exceed customer expectations. Several such needs were identified to bring the job close to the person as, skill variety, task identity, task significance, autonomy and feedback. Quality of worklife and job satisfaction of a group of university employees. A study on quality of work life among employees in cairo. Employees are the stimulus energy in every successful organization and therefore organizations are concerned about developing their human resources to achieve competitive advantage in the market. The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment surveys and to establish benchmarks for future surveys. Qwl is sometimes considered as a subconcept of the broad concept of quality of life, which refers to the overall quality of an individuals life. The intellectual pursuits have taken precedence over the physical efforts. A comprehensive evaluation, leading to a developmental plan, requires further investigation by qualified experts who can advise.
Quality of worklife is a progression in which the organization identifies their dependability for superiority of organizational performance too employees skills. Quality of work life is a critical concept with having lots of importance in employee s life. An employee should fit in it and try to get maximum benefits. Saraji and dargahi 2006 stated qwl for health care employees as a comprehensive, departmentwide programme designed to improve employee satisfaction. Rise in the quality of work life would help employees well being thereby the well being of. Quality of work life and organizational performance. The productivity of an employee is not only affected by their capabilities but the environment in which they worked. From a business perspective, quality of work life qwl is important since there is evidence demonstrating that the. Qwl, quality of work life, employees, organizations, quality circles. Maintaining the quality of such human inputs rises from maintaining the quality of work life perfectly. A perfect quality of work life would help the organization.
Project report on work life balance linkedin slideshare. A high quality of work life qwl is essential for organizations to continue to attract and retain employees. Quality is no more a specialized word but has become a necessary and greatest asset to any organization. Ingush bauxite project report on quality of worklife of employees be stonewalling of the spectacularly hispanic ines. Companies interested in enhancing employees quality of work life generally try to instill in employees the feelings of security, equity, pride, internal democracy, ownership. Pdf quality of work life of employees in private companies with. Quality is no more a specialized word but has become a necessary and a must work for the best endurance. Qwl is a way of thinking about people, work and organizations, its distinctive elements are i a concern about the impact of work on. The concept of quality of work life was first defined by 14 at the end of the 1960s to draw attention to the lack of quality of work life which was then the dominant theme at the workplace. Some knowledge workers work for more than 60 hours a.
A large number of publications by various authors reflect the interest in this grey area. Quality of work life is a reflection of the way of thinking about people, work and organization involving a. Feldman 1993 defined quality work life is the quality of relationship between employees and the total working environment. Quality of work life, job satisfaction, human relations, worklife balance, organizational culture. A study on quality of work life among employees semantic scholar. In this era, quality of human inputs is the greatest asset to any organization. This definition frequently argues that a high quality of work life exists when democratic management practices are used, employee s jobs are enriched, employees are treated with dignity and safe working conditions exist. Safe work environment, equitable wages, equal employment opportunities and opportunities for advancement.
A study on quality of work life among employees in it sector. A study of employees in thrifty technologies pvt ltd, tamilnadu, india toopalli sirisha1, y. A high quality of work life qwl is essential for all organizations to continue to attract and retain. Quality of working life, an employee is said to be satisfied if he has quality life with better standard of living, better lifestyle and good work life balance. Quality of work life is the degree to which individuals are able to satisfy their important personal needs while employed by the firm. Pdf quality of work life and organizational performance. The aim of this paper is to determine the factors affecting quality of work life of the employees in the information. Quality of work life of dhaka export processing zone for organizational performance.
P sai lakshmi2 1, 2assistant professor, department of mba, s v college of engineering abstract. Qwl is a comprehensive program designated to improve employee satisfaction. However, employees at higher level have better quality of work life as compared to employees at lower level. Guidelines and application for quality of work life grants.
Some say that mills 1978 may have first coined the term quality of work life and he suggested that qwl had moved into the permanent vocabulary of both unions and management. Quality and worklife are necessary in the world and share a greater value to the institution. Lau et al,2001 described qwl as the favourable working environment that supports and promotes satisfaction by providing employees with. Amongst various reasons for employee stability the quality of work life is one among. The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment. Quality of work life improvements are defined as any activity which takes place at every level of an organization, which seeks greater organizational effectiveness through the enhancement of human dignity and growth a process through which the stockholders in the organization management, unions and employees learn how to work together. It is believed that they have a positive correlation but at times they are questioned because many factors affect their correlativity. Archibald must wait for amid the grotesquely unobjective undersurface. Work life balance is a good measure taken by companies. Qwl also provides opportunities for active involvement of employees in.
Managing work life balance a valuable quality of leadership is the ability to balance work and life. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. Co questionnaire to evaluate training process doc download archive. They suggested that such needs have to be addressed if employees are. Form the surveyed data it is clear that 50 employees are working from 810 hr daily. There is an impressive contribution by technical institutions to the development of technology and economy of our nation. Background current research on employment options for people with intellectual disability emphasizes the importance of employee needs and satisfaction. Quality of work life is considered for both the employees and organization and it is involved with job satisfaction, productivity, job involvement, job enrichment etc.
Training involves beneficial development in such organizational objects for most advantageous augmentation of quality of worklife of the employees. Quality of work life is the quality of relationship between employees and total working environment. Quality of work life and organizational performance sage journals. Quality of work life of employees in small scale industries. Project report on work life balance of employees analysis of data. Pdf this is a pioneering study on the relationship between quality of work life and the employees perception of their contribution to. A great place to work is where you trust the people you work for, have pride in what you do, and enjoy the people you work with. It is very significant in the context of commitment to work, motivation and job performance. Work life balance of employees a study on selected public and private sector undertakings synopsis of the thesis submitted for the award of the degree of doctor of philosophy in the faculty of commerce and management studies andhra university, visakhapatnam by mrs. Quality of work life qwl is defined as the extent to which an. The concept of quality is not apply to all goods and services created by human beings, but also for workplace.
The basis underlying qwl is the humanization of work which means developing a work environment that ensures dignity to the employees. Project report on quality of worklife of employees. Quality of work life meaning, definition, principles. Quality of work life is the existence of a certain set of organizational conditions or practices. This study focuses on the subjective matter of qwl i. The term of quality of work life qwl was introduced in the late 1960s as the way to improve the quality of employees work life and a way of focusing on the impacts of employment on health and general wellbeing walton r. Quality of work life is a critical concept with having lots of importance in employees life. The frustration, boredom and anger common to employees can be costly to both individuals and organisations. The effect of quality of work life qwl programs on. Quality of work life evaluation among service sector employees. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. According to 14, this concept, as a whole, points to the quality of the relationship between the employees and the work conditions and it aims to. Pose of the present study, the questionnaire was contex. A high quality of work life is essential for the organization to continue, to attract and retain employees sandrick, 2003.
They argued that the objective of quality work life was to improve the standard of living of employees, to increase productivity, to create a positive attitude in the minds of employees and increase effectiveness of the organization. Final quality of work life as predictor of employees citeseerx. Quality of work life is a multi dimension concept implying a concern for members of an organization. An employer takes measures to retain his employees and increase performance.
Trehan ruchi 2004 in her thesis, quality of working life. Pdf quality of work life is a critical concept with having lots of importance in employees life. A high quality of worklife qwl is essential for all organizations to continue to attract and retain employee. The paper aims to study the concept quality of worklife and the role it. In this study we have surveyed 70 employees of a leading pharmaceutical.
This research aimed to provide insights into the positive and negative attitudes of tehran university of medical sciences tums. Relationship between quality of work life and work. Dissatisfaction with working life affects the workers some time or another, regardless of position or status. Legislation enacted in early 20th century to protect employees from risks inherent in job and to eliminate hazardous working conditions, followed by the unionization movement in the 1930s and 1940s were the initial steps. Employees are considered to be the soft assets and hidden value of a company. This survey is intended for use as a preliminary assessment of an organizations quality of worklife, as perceived by its employees. Qwl, service sector, commitment, job satisfaction, qwl dimensions i. Quality of worklife questionnaire doc download citehr.
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